All TV
Amanda Stevens on turning customers into advocates
We managed to catch up with Amanda Stevens after her presentation at the 2017 Harcourts International Conference. Amanda shares some key tips on how to turn your customers into advocates. If you would like to learn more about Amanda then check out her website amandastevens.com.au
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Building a successful auction culture
Jamie Benjamin gives us some insight into the auction culture at Harcourts Hills Living, discussing both the importance of following process and how they use teams to improve the customer experience.
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Being yourself creates stronger connections
Bridget Gabites tells us how having fun, being relatable, and being 'real' across her various social media platforms has helped her create stronger connections with her clients.
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Moments of Friction
Kickstart your 2017 with some tips from Anders Sorman-Nilsson, the founder of Thinque.
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Mike Green on Customer Service
Mike Green, Managing Director of Harcourts International, discusses Harcourts approach to customer service.
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